Senior Software Support Engineer

Location: Remote

Compensation: Salary

Reviewed: Fri, Apr 10, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Senior Software Engineer - L3 Support.

Key Responsibilities

Provide advanced technical support and troubleshooting for software products
Collaborate with stakeholders to gather requirements and ensure alignment with organizational goals
Perform functional testing and requirements analysis

Qualifications & Requirements

Required: Bachelor's degree in Computer Science, Information Technology, or a related field
Preferred: Master's degree in Computer Science or a related field
Required: Minimum of 5 years of experience in software support or a related field
Preferred: Experience in providing advanced technical support and troubleshooting for software products
Preferred: Certified Software Support Engineer (CSSE) or equivalent certification

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