Senior Solutions Architect
Job Summary
Seeking a full-time remote Senior Solutions Architect, this hands-on role will manage customer engagements from design to implementation, focusing on AIOps initiatives and modernizing incident management for enterprise clients.
Key responsibilities
- Own customer engagements from discovery through implementation and go-live
- Design and implement BigPanda solutions, including workflows and integrations
- Build necessary integrations and troubleshoot complex customer requirements
Required qualifications
- 5+ years of experience in post-sales technical architecture or consulting roles
- Strong knowledge of monitoring, observability, and ITSM platforms
- Experience delivering enterprise implementations across multiple stakeholders
- Proficiency in coding with Python, Node.js, or similar languages
- Ability to connect technical decisions to business outcomes effectively
Complete Job Description
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