Senior Solutions Consultant

Job Summary

Working remotely in a full-time capacity, the Senior Solutions Consultant will engage with enterprise customers to solve complex identity challenges, lead technical demonstrations, and collaborate cross-functionally to ensure maximum value from the platform.

Key responsibilities

• Act as the key technical point of contact for strategic customers, managing the discovery process to uncover business objectives and technical requirements
• Conduct technical demonstrations and proof of concepts while collaborating with various teams to deliver seamless customer outcomes
• Contribute to internal knowledge and technical excellence, leveraging AI and emerging technologies to enhance decision-making

Required qualifications

• Post-Secondary Degree or equivalent experience in a relevant field
• 3-5 years of experience in a Senior Technical Support, Solutions Consultant, or Implementation Specialist role, preferably in identity verification, compliance, or fintech
• Strong expertise in APIs (REST, API design, OAuth) and technical problem-solving
• Excellent communication and presentation skills, capable of explaining technical concepts to non-technical audiences
• Familiarity with AI tools and LLMs is a plus