Senior Solutions Engineer

Job Summary

A company is looking for a Sr. Solutions Engineer, ITSM.

Key Responsibilities

• Specialize in ITSM offerings to design, implement, and optimize solutions for enterprise customers
• Collaborate with cross-functional teams to enhance the customer journey
• Deliver compelling presentations, demonstrations, and proof of concepts to clients

Required Qualifications

• 5+ years of experience in a pre-sales capacity with mid-market/enterprise customers
• Experience selling ITSM solutions
• Ability to interpret complex business problems and collaborate on solutions
• Comfortable in both business and technical contexts
• Customer-centric mindset with a proven track record in building executive relationships