Senior Solutions Engineer

Job Summary

A company is looking for a Senior Customer Solutions Engineer.

Key Responsibilities

• Act as a trusted technical advisor for customers throughout their lifecycle, including implementation and disaster recovery planning
• Improve customer experience by participating in onboarding meetings and account reviews, providing technical expertise
• Become an expert on the company's product and provide proactive technical guidance based on customer environments and resilience goals

Required Qualifications

• 10+ years of experience in a technical, customer-facing role in similar industries
• Deep cloud expertise with knowledge of setting up and deploying common environments
• Microsoft Certified: Azure Solutions Architect Expert or equivalent experience
• Working knowledge of Active Directory and Kubernetes/EKS
• Experience configuring and troubleshooting cloud and hybrid networking technologies