Senior Solutions Engineer

Job Summary

Passionate about solving enterprise business problems, the full-time Senior Solutions Engineer will engage with mid-market customers in a pre-sales capacity, demonstrating product value and optimizing solutions while working remotely.

Key responsibilities

• Partner with sales teams to track customer profiles, business challenges, and solution success for mid-market accounts
• Conduct customer discovery to identify pain points and map them to Atlassian products and solutions
• Lead value-based product demonstrations and guide customers through their technical needs during the sales process

Required qualifications

• 5+ years of experience in a pre-sales role with mid-market customers
• Strong presentation skills and the ability to communicate effectively with diverse audiences
• Proven track record of building executive relationships and collaborating across teams
• Ability to interpret complex business problems and develop compelling solutions
• Comfortable in both business and technical contexts, with a customer-centric mindset