Senior Special Order Associate

Job Summary

A company is looking for a Senior Special Order Associate.

Key Responsibilities

• Research and source items for special order requests, processing returns and reconciling invoice discrepancies
• Conduct price negotiations with vendors and customers, determining final pricing and maintaining vendor catalogs
• Follow up on unaccepted customer quotes to convert them into sales and ensure accuracy of information

Required Qualifications

• 3+ years of customer service or order processing experience
• Experience in business-to-business (B2B) sales is a plus
• Technical certification or associate degree may be required; generally 5-7 years of related experience
• Proficiency in MS Excel and Salesforce or similar CRM systems
• Independent and accountable self-starter with organizational skills