Senior Strategic Account Executive

Job Summary

Managing client relationships remotely during Pacific Time Zone hours, the full-time Senior Strategic Account Executive will focus on client growth, retention, and satisfaction while overseeing contract renewals and upselling services to an assigned book of business.

Key responsibilities:

• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Act as the primary point of contact for assigned accounts, managing ongoing relationships and service delivery
• Secure contract renewals and identify opportunities for upselling programs

Required qualifications:

• 5+ years of client relationship management or account management experience
• 3+ years of experience in PBM health plan client management
• Experience in reading, interpreting, and negotiating contract terms
• Client-facing presentation experience
• Proven advanced understanding of the PBM/pharmacy industry