Senior Strategic Account Manager

Job Summary

A company is looking for a Strategic Account Manager.

Key Responsibilities

• Lead product enhancement and implementation strategies for strategic customers
• Orchestrate account management experiences for franchisor and franchisee partners
• Serve as the primary point of contact for a portfolio of strategic accounts

Required Qualifications

• 4+ years of experience in account management or customer success, preferably in SaaS
• Proven ability to manage complex customer relationships and drive technical implementations
• Experience with API integrations and software configuration
• Strong strategic thinking skills in implementing tactical project plans
• Proven effectiveness in fast-paced, collaborative environments