Senior Strategic Account Manager

Job Summary

A company is looking for a Senior Strategic Account Manager, Upper Enterprise.

Key Responsibilities

• Own revenue outcomes, including renewals, upsells, and cross-sells across a portfolio of high-touch accounts
• Develop and execute comprehensive account plans, aligning the company's platform with customer priorities
• Engage with executive-level stakeholders to drive business outcomes and lead complex negotiations

Required Qualifications

• 8+ years of experience in a client-facing role within a SaaS environment
• Proven track record of exceeding net retention and expansion targets
• Strong ability to manage a high-volume portfolio while maintaining quality engagement
• Demonstrated executive presence and ability to engage with C-suite stakeholders
• Proactive mindset with a focus on customer success and revenue growth