Senior Strategic Account Manager

Job Summary

Driving customer success, the full-time Senior Strategic Account Manager will architect enterprise account strategies, build C-suite alliances, and ensure organizational alignment with Panopto's solutions while working remotely.

Key responsibilities

• Architect Enterprise Account Strategy to transform product adoption into high-revenue partnerships
• Build C-Suite & Executive Alliances by cultivating relationships with key decision-makers across corporate sectors
• Drive Organizational Alignment & Value Realization by aligning client strategies with Panopto's VCMS/LMS solutions

Required qualifications

• Proven track record in retaining and expanding large enterprise accounts within the SaaS sector
• Experience building partnerships and influencing decisions at the C-suite level
• Exceptional capability in analyzing account performance metrics and navigating corporate procurement cycles
• Superior presentation and storytelling skills to convey technical solutions as business value
• Proficiency with advanced enterprise CRMs and customer success analytics platforms