Senior Strategic Services Consultant

Job Summary

A company is looking for a Senior Strategic Services Consultant to act as a strategic partner and trusted advisor to customers, focusing on relationship management and technical enablement.

Key Responsibilities

• Guide new teams through implementation, onboarding, and training to ensure successful adoption of the platform
• Proactively manage account health, user adoption, and engagement to drive long-term success and growth
• Collaborate with customers to optimize business processes and implement scalable solutions, including AI and automation

Required Qualifications

• Deep understanding of platform capabilities, automation logic, and integrations
• Familiarity with generative AI concepts and automation frameworks
• Experience in workflow analysis and process design
• Strong project and program management skills
• Ability to interpret data and communicate insights effectively