Senior Strategy Manager

Job Summary

Leading the activation of new vendor partnerships and internal tools, the full-time Senior Strategy Manager will oversee product strategy roadmaps and drive cross-functional collaboration in a remote role.

Key responsibilities

• Lead end-to-end activation of new vendor partnerships and internal tools from evaluation through go-to-market and post-launch
• Own the product strategy roadmap developed in collaboration with various teams, ensuring alignment and visibility across complex programs
• Establish and manage the PMO intake and governance process for new product and partnership requests across business units

Required qualifications

• 8 - 12 years of experience in product management, program management, or a closely related discipline within large enterprise environments
• Demonstrated experience leading centralized PMO or product operations functions managing intake, governance, and cross-functional delivery
• Track record of activating partnerships or launching products end-to-end in a complex stakeholder environment
• Strong executive presence with the ability to present to and align senior leadership teams
• BPO, contact center, CX technology, or enterprise SaaS background strongly preferred