Senior Success Guide

Job Summary

A company is looking for a Senior Success Guide (Commerce Cloud).

Key Responsibilities:

• Engage with Premier and Signature customers to optimize Commerce Cloud adoption
• Act as a subject-matter expert for the Success Guide organization
• Tailor engagements to meet the unique needs of Commerce Cloud customers

Required Qualifications:

• 5+ years of experience in a customer-facing role in the technology industry
• 5+ years of expertise supporting end users of Salesforce Commerce Cloud in B2B and B2C settings
• Fluent in English
• Ability to facilitate discussions and translate technical concepts into business value
• Proactive and self-starting attitude with the ability to manage tasks independently