Senior Success Guide

Job Summary

A company is looking for a Senior Success Guide to drive customer success through technical expertise in data and analytics.

Key Responsibilities

• Act as a subject-matter expert on Data Cloud and Agentforce, supporting the broader Success Guide organization
• Engage with Premier and Signature customers to optimize their use of Data Cloud and Agentforce
• Build strong relationships with stakeholders and drive thought leadership through mentoring and knowledge sharing

Required Qualifications

• 4-6 years of experience in a customer-facing role in the technology industry, preferably with Data 360 and AI expertise
• Experience discussing the competitive advantages of Data Cloud for AI functionality
• Proactive attitude with the ability to manage tasks independently
• Degree or equivalent relevant experience required
• Fluent English speaker with strong interpersonal skills