Senior Supply Chain Manager

Job Summary

To drive service logistics operations and enhance the Sales & Operations Planning (S&OP) process, the full-time Senior Supply Chain Manager will oversee end-to-end service parts supply chain management, including planning, procurement, and distribution, while working remotely.

Key responsibilities

• Lead the service parts supply chain, managing planning, procurement, distribution, and reverse logistics for field service operations
• Design and mature the monthly S&OP process, ensuring alignment across finance, product management, operations, and supply chain functions
• Develop statistical demand forecasting models for service parts and present executive-level reporting on forecast accuracy and S&OP performance metrics

Required qualifications

• 8-12 years of experience in supply chain, with a focus on service or aftermarket logistics
• Bachelor's degree in supply chain, engineering, business, or a related field
• Demonstrated ownership of the S&OP process
• Proficiency in ERP and CRM systems, with a preference for NetSuite and SFDC
• Strong data analysis skills, including advanced Excel or BI tooling