Senior Support Engineer

Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Feb 10, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Senior Support Engineer in the United States (remote).

Key Responsibilities:
  • Handle support tickets and provide excellent customer service
  • Contribute to tooling and improvements in support processes
  • Assist with technical aspects of PoCs and community support

Required Qualifications:
  • Proven experience in a technical support organization
  • Technical expertise in relevant subjects such as ClickHouse DBMS, distributed systems, and Linux/Unix
  • Availability to provide 24x7 support in a global, distributed environment
  • Self-driven and eager to learn and grow
  • Experience collaborating with various stakeholders to deliver an exceptional user experience

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