Senior Support Engineer

Job Summary

A company is looking for a Senior Support Engineer for the JAPAC region.

Key Responsibilities

• Provide technical support and troubleshooting for customers in the JAPAC region
• Collaborate with engineering teams to resolve complex issues and improve product functionality
• Develop and maintain documentation for support processes and customer interactions

Required Qualifications

• Experience in a technical support or engineering role, preferably in software or cloud services
• Strong understanding of software development processes and tools
• Familiarity with CI/CD practices and tools
• Ability to work independently and manage multiple tasks effectively
• Relevant technical certifications or a degree in a related field is preferred