Senior Support Engineer

Job Summary

A company is looking for a Senior Support Engineer.

Key Responsibilities

• Resolve technical issues and educate customers throughout their journey
• Contribute to product improvements and documentation
• Observe trends in customer issues and suggest remedies for enhancements

Required Qualifications

• 3+ years of experience in a similar role
• Working experience with Unix/Linux and/or Bash
• Experience with Kubernetes containerized solutions
• Strong understanding of databases, especially SQL
• Experience collaborating with cross-functional teams to solve customer problems