Senior Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Sep 16, 2025

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level, Executive Level

Education Level: Masters

Job Summary

A company is looking for a Senior Support Engineer, DevTools Bitbucket.

Key Responsibilities

Solve complex customer issues involving code error diagnosis, debugging, validation, and root cause analysis
Evaluate active tickets, manage workloads, projects, and monitor queue health
Advocate for customers and influence product direction through customer feedback

Required Qualifications

5+ years in a technical support role with Java/J2EE application troubleshooting
Experience configuring and troubleshooting web application containers such as Tomcat and Jetty
Familiarity with software development models and methodologies (Agile, DevOps, etc.)
Advanced experience with relational databases and operating systems (Linux, OSX, Windows)
Experience with cloud platforms (AWS, Azure) and containerization (Docker, Kubernetes)

COMPLETE JOB DESCRIPTION

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Job is Expired

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