Senior Support Engineer

Job Summary

A company is looking for a Senior Support Engineer who provides advanced application support for mission-critical healthcare systems.

Key Responsibilities

• Act as Level 2 / Level 3 support for production applications, analyzing logs, debugging issues, and performing detailed SQL investigations
• Implement small-to-medium-scoped development tasks on the front-end or back-end, including bug fixes and quality-of-life improvements
• Collaborate with cross-functional teams to ensure high-quality outcomes and document troubleshooting steps and code changes

Required Qualifications

• Experience in healthcare, claims processing, or Payment Integrity environments
• 5-8 years of experience in application support, software development, or a hybrid support/engineering role
• Hands-on development experience in front-end (Angular) or back-end (.NET Core/C#) environments
• Solid understanding of Microsoft SQL Server, T-SQL, and troubleshooting RDBMS database-related issues
• Experience with development in Azure (Serverless, Logic Apps, Azure SQL, etc)