Senior Support Engineer

Job Summary

A company is looking for a Senior Support Engineer, Cloud Migrations.

Key Responsibilities

• Own, troubleshoot, and resolve customer technical issues while collaborating with teams
• Provide technical support through various channels and handle escalations effectively
• Engage with support teams across regions to ensure successful customer migration projects

Required Qualifications

• 8+ years of experience in support, software services, or system administration
• 2+ years of experience working with enterprise customers
• Proficiency in writing and updating SQL queries
• Experience with scripting languages such as Python and bash/shell
• Familiarity with SSO, SAML, LDAP, Active Directory, and SSL