Senior Support Engineer

Job Summary

Collaborating with cross-functional teams, the full-time Senior Support Engineer will support existing software applications, enhance software components, and resolve complex issues while working remotely.

Key responsibilities

• Analyze and implement automated systems to address complex business problems
• Document specifications, design, and operation of applications prior to production rollout
• Provide direction and support to team members, ensuring project deliverables are met on time and within budget

Required qualifications

• BS degree in a STEM-related field such as Computer Science or Information Technology
• 4-5 years of relevant industry experience in software development and support
• 5 years of experience with relational database queries using T-SQL or ANSI-SQL
• 5 years of hands-on experience with application development using technologies such as Java, C#, or VB.Net
• Experience with IT automation tools and scripting languages, including Ansible and PowerShell