Senior Support Engineer
Job Summary
Collaborating with cross-functional teams, the full-time Senior Support Engineer will enhance software components and support existing applications, focusing on automating solutions and resolving technical issues in a remote environment.
Key responsibilities
- Analyze and resolve software and process-related issues from internal or external customers
- Document specifications, design, and operation of applications prior to production rollout
- Collaborate with business partners to define and ensure the completeness of system requirements
Required qualifications
- BS degree in a STEM-related field such as Computer Science or Information Technology
- 4-5 years of relevant industry experience, including hands-on work in Linux environments
- Experience with Java frameworks and IT automation tools (e.g., Ansible, Jenkins)
- Proficient in Agile and SCRUM methodologies with experience in CI/CD pipelines
- Working knowledge of Oracle SQL and experience with Docker or OpenShift containers preferred
Complete Job Description
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