Senior Systems Engineer

Job Summary

Working remotely in a full-time capacity, the Senior Systems Engineer (Production Support) will perform operational support for complex application cloud systems, develop technical solutions, and ensure compliance with security policies while managing system outages and user support requests.

Key responsibilities

• Provide high-level operational support and troubleshoot system outages for cloud-based applications
• Document issues and maintain system configurations, ensuring compliance with VA standards
• Respond to user inquiries and manage system administration tasks, including user management and permissions

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field
• 8+ years of experience in systems engineering or a related field, particularly in production environments
• Proficiency in AWS and/or Azure Cloud services, particularly S3, CloudWatch, and automation tools
• Strong experience with Linux/Unix and Windows operating systems
• Ability to obtain a Public Trust security clearance