Senior Systems Engineer

Job Summary

To provide high-level operational support for complex application cloud systems, the full-time Senior Systems Engineer (Production Support) will develop solutions for technical problems, manage system outages, and ensure compliance with security policies while working remotely.

Key responsibilities

• Perform day-to-day operational support and maintenance of cloud systems
• Detect, document, and resolve system outages, ensuring rapid recovery
• Communicate with users and senior management regarding system status and issues

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field
• 8+ years of experience in systems engineering or a related field, particularly in production environments
• Strong proficiency in AWS and/or Azure Cloud services
• Experience with Linux/Unix and Windows operating systems
• Proficiency in scripting languages such as Python, Bash, or PowerShell for automation