Senior Tech Support Engineer
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 03, 2024
Job Summary
A company is looking for a Senior Technical Support Engineer in Bangalore (Remote).
Key Responsibilities:
- Provide expert technical support for customers and internal teams regarding WorkSpan Support, integration, customization, and functionality
- Troubleshoot and resolve complex technical issues reported by customers, collaborating with cross-functional teams for timely solutions
- Offer technical consultation, proactive support, and maintain accurate documentation for customer interactions and troubleshooting steps
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience with CRM systems like Salesforce, Hubspot, and AWS, Google administration and configuration
- Proficiency in programming languages, such as Python, and knowledge of CRM Salesforce development and customization
- Familiarity with CRM best practices and industry standards
- Experience with technical architecture and data model elements
COMPLETE JOB DESCRIPTION
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Job is Expired
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