Senior Tech Support Specialist

Job Summary

A company is looking for a Senior Tech Support Specialist - National Remote.

Key Responsibilities

• Provide technical support to internal and external customers through Help Desk requests
• Set up and maintain hardware and software, ensuring compliance with standards
• Maintain incident/request logs and assist with problem identification and escalation

Required Qualifications

• High School Diploma / GED (or higher)
• 2+ years of experience in an IT field
• 6+ months experience with Microsoft Office products
• Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86
• Willingness to work 1st or 2nd shift hours or overnight