Senior Tech Support Specialist

Job Summary

A company is looking for a Senior Tech Support Specialist to provide technical support to internal and external customers.

Key Responsibilities:

• Receive, troubleshoot, and respond to Help Desk requests in a 24/7 environment
• Set up and maintain hardware and software for various devices
• Educate end-users on resolving hardware and software issues

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of experience in an IT field
• 6+ months experience with Microsoft Office products
• Ability to obtain favorable adjudication for security clearance
• Must be a U.S. citizen