Senior Technical Account Manager

Location: Remote
Compensation: Salary
Staff Reviewed: Sat, Feb 03, 2024
This job expires in: 5 days

Job Summary

A company is looking for a Senior Technical Account Manager in the United States for their Customer Success Organization.

Key Responsibilities:
  • Partner with enterprise and scaling customers to execute on all post-sale functions
  • Act as a trusted collaborator with the customer to deliver ideal integration outcomes
  • Collaborate internally to manage customer success plan and escalations

Required Qualifications:
  • 5+ years of deep healthcare technology, EHR integration, and workflow knowledge
  • Functional understanding of data formats like HL7v2, XML, X12, APIs
  • Understanding of various healthcare workflows
  • Demonstrated experience with expanding customers and building franchises
  • Ability to proactively identify new solutions, scopes, and processes for customers

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