Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager to enhance customer success in cloud financial management.

Key Responsibilities:

• Translate and prioritize customer feature requests into product feature requests
• Own the adoption, implementation, and enablement of the platform for customers
• Build trust with customers through deep knowledge and effective communication

Required Qualifications:

• 3+ years of experience in a pre-sales engineering or post-sales technical account manager role
• Understanding of cloud financial management topics and major cloud service providers
• Experience working with Managed Service Providers is a plus
• FinOps Certified Practitioner or strong interest in FinOps
• Ability to work remotely within the Continental USA time zone