Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager to build long-term relationships with customers and help them maximize their cloud infrastructure.

Key Responsibilities

• Provide technical consultation and design tailored infrastructure architectures for customers
• Engage proactively with key accounts to drive customer retention and growth
• Act as the voice of the customer, collaborating with internal teams to enhance customer experience

Required Qualifications

• Proven experience in cloud infrastructure with knowledge of Linux, distributed systems, and automation
• Programming experience in at least one mainstream language (e.g., Python, Go)
• Familiarity with provisioning tools like Terraform, Ansible, and Docker
• Experience with major cloud platforms (AWS, Google Cloud Platform, or Azure)
• Experience in Technical Account Management or similar roles in fast-paced environments is preferred