Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Provide technical consultation and architecture design tailored to customer needs
• Engage proactively with key accounts to drive customer retention and growth
• Act as the voice of the customer, collaborating with internal teams to address needs and challenges

Required Qualifications

• Proven experience in cloud infrastructure and deep knowledge of Linux and distributed systems
• Programming experience in at least one mainstream language (e.g., Python, Go)
• Familiarity with provisioning tools like Terraform and Ansible
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure)
• Experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles