Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Provide technical consultation and architecture design for customer cloud infrastructure
• Engage proactively with key accounts to drive customer retention and growth
• Advocate for customer needs and collaborate cross-functionally to enhance customer experience

Required Qualifications

• Proven experience in cloud infrastructure and knowledge of Linux and distributed systems
• Basic programming skills in at least one mainstream language (e.g., Python, Go)
• Familiarity with provisioning tools like Terraform and Ansible
• Experience with at least one major cloud platform (AWS, Google Cloud Platform, or Azure)
• Experience in customer success or technical account management roles is a plus