Senior Technical Account Manager

Job Summary

A company is looking for a Sr. Technical Account Manager.

Key Responsibilities

• Drive product adoption and utilization by identifying opportunities within customer business processes
• Develop strong client relationships to enhance customer satisfaction and proactive support mechanisms
• Conduct technical enablement sessions and collaborate with sales teams to identify growth opportunities

Required Qualifications

• Bachelor's degree in business, MIS, IT, Computer Science, or a related field
• 7+ years of experience in a customer-facing, technical account management role
• Familiarity with programming languages such as .NET, Java, or PowerShell
• Previous experience with RPA platforms and knowledge of cloud technologies
• RPA certifications preferred or a strong desire to obtain them