Senior Technical Account Manager

Job Summary

A company is looking for a Sr. Technical Account Manager - IGA/Identities.

Key Responsibilities

• Train customers on product usage and demonstrate new features
• Build and maintain positive customer relationships, engaging proactively to identify additional use cases
• Conduct regular meetings with customer teams and manage feature requests and escalations

Required Qualifications

• At least 4 years of experience in a customer-facing role within software or technology
• Deep knowledge in the IGA and Identity Management domain
• Strong understanding of Internet protocols and basic data formats
• Knowledge of networking components and endpoint security technologies
• Basic understanding of Python