Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Partner with Customer Success Managers and Sales to identify expansion opportunities within existing accounts
• Act as the primary technical advisor for enterprise accounts, ensuring measurable outcomes through adoption and growth
• Lead onboarding and training sessions while optimizing solution architectures for scalability and performance

Required Qualifications

• 4-6 years of experience in a technical, customer-facing role such as Technical Account Manager or Solutions Architect
• Strong technical background with proficiency in programming languages and cloud platforms
• Solid understanding of Web3 technologies and blockchain APIs
• Proven track record of building trusted technical partnerships that drive customer retention
• Familiarity with advanced blockchain concepts such as Layer 2 scaling and cross-chain protocols