Senior Technical Account Manager

Job Summary

A company is looking for a Sr. Technical Account Manager I.

Key Responsibilities

• Provide end-to-end guidance for new and existing merchants, including feature calls and optimization sessions
• Foster long-term business relationships and manage integration and optimization initiatives
• Lead new feature enablement and provide updates to internal and external stakeholders

Required Qualifications

• 5+ years of customer-facing experience in technology, consulting, or financial services
• 5+ years experience with back-office OMS and ERP systems
• Ability to own projects from start to finish
• Experience in a high-energy environment with dynamic responsibilities
• Experience working directly with merchants on eCommerce projects is a plus