Senior Technical Account Manager

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 26, 2026

This job expires in: 8 days

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

Manage technical guidance and resolve critical issues for clients throughout their partnership
Support onboarding of new customers by assisting with integration configurations and validations
Contribute to the knowledge base by creating and improving technical documentation and guides

Required Qualifications

5+ years of experience in a customer-facing technical role, such as TAM or Solutions Engineer
Familiarity with cloud platforms, preferably Google Cloud Platform
Strong project management skills and troubleshooting abilities
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
Experience with support systems like Zendesk or similar ticketing platforms

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