Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Own a portfolio of strategic customers, building long-term relationships with technical stakeholders
• Lead technical engagements, including troubleshooting and performance tuning for JVM-based applications
• Collaborate with engineering teams to resolve complex issues and provide customer feedback for product development

Required Qualifications

• 12+ years in senior technical roles such as software engineering or SRE
• 8+ years in customer-facing technical roles like TAM or solutions architect
• Strong knowledge of Java programming and JVM internals
• Experience tuning and troubleshooting enterprise-scale Java applications
• Strong Linux fundamentals and hands-on experience with distributed systems and cloud platforms