Senior Technical Account Manager

Job Summary

Serving as a trusted cloud optimization advisor, the fully remote Senior Technical Account Manager will own the post-sales technical relationship with enterprise and mid-market customers, providing proactive FinOps guidance and optimization strategies across AWS, Azure, and GCP environments.

Key Responsibilities

• Own the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments
• Monitor commitment coverage and utilization, delivering proactive optimization recommendations to maximize savings
• Lead Quarterly Business Reviews, presenting utilization trends and optimization opportunities to finance and engineering leaders

Required Qualifications

• 5+ years in Technical Account Management, Customer Success, or a similar customer-facing technical role
• AWS/Azure/GCP certifications
• Hands-on experience with AWS, GCP, and/or Microsoft Azure
• Strong understanding of cloud infrastructure and cloud economics
• Bachelor's degree