Senior Technical Account Manager
Job Summary
To support Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, leveraging HTML, CSS, and JavaScript to resolve integration issues and drive commercial outcomes while working remotely.
Key responsibilities
- Identify and act on post-sales growth opportunities within the merchant portfolio to enhance GPV and feature adoption
- Provide education and quarterly technical reviews to merchants, connecting integration health to commercial performance
- Collaborate cross-functionally with teams to deliver technical solutions that improve the merchant experience and facilitate product adoption
Required qualifications
- Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce
- Hands-on technical experience in Solutions Engineering, Partner Engineering, or software development
- Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms
- Proficiency in JavaScript, HTML, and CSS, with the ability to assess and debug integration issues
- Experience managing and growing enterprise accounts, including identifying expansion opportunities
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 47,805 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
