Senior Technical Account Manager
Job Summary
Managing technical integrations and operational execution, the full-time Senior Technical Account Manager will partner with clients to implement Paxos products and services, ensuring integration health and reliability while working remotely.
Key responsibilities
- Partner with customer technical and operational teams to implement and support Paxos products post-sale
- Prioritize and deliver daily technical and operational requests, ensuring timely communication and status updates
- Own integration health and reliability, including monitoring, error recovery, and change management processes
Required qualifications
- 5+ years of experience in Implementation Consulting or Technical Account Management within enterprise SaaS, fintech, or financial services
- Proven track record of delivering complex technical implementations for enterprise customers
- Strong technical acumen with experience in leading API integrations
- Experience managing complex stakeholder relationships effectively
- Excellent project management skills
Complete Job Description
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