Senior Technical Account Manager
Job Summary
Managing a small portfolio of strategic clients, the full-time Senior Technical Account Manager will provide technical guidance and hands-on support for the Dataiku platform, ensuring successful deployment and operations while working remotely.
Key responsibilities
- Collaborate with the Customer Success team to identify client priorities and engagement plans
- Manage project milestones and deliverables, providing regular updates and addressing potential issues
- Act as a primary technical advisor, assisting clients with platform architecture, operations, and best practices
Required qualifications
- 7+ years of experience in a customer-facing technical role
- Strong Linux system administration experience, including networking
- Hands-on experience with cloud services such as AWS, Azure, and GCP
- Experience with the Kubernetes ecosystem for setup and administration
- Familiarity with authentication and authorization systems like LDAP and Kerberos
Complete Job Description
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