Senior Technical Account Manager
Job Summary
Supporting Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, leveraging HTML, CSS, and JavaScript to solve integration issues, while driving merchant growth and ensuring optimal use of platform capabilities.
Key responsibilities
- Identify and act on post-sales growth opportunities to enhance merchant performance and feature adoption
- Provide education and conduct quarterly technical reviews to connect integration health with commercial outcomes
- Collaborate cross-functionally to deliver technical solutions that improve the overall merchant experience
Required qualifications
- Senior-level experience in account management or a client-facing technical role within payments, fintech, or e-commerce
- Prior hands-on technical experience in Solutions Engineering, Partner Engineering, or software development
- Solid understanding of payments infrastructure, APIs, and e-commerce platforms
- Proficiency in JavaScript, HTML, and CSS for assessing and debugging integration issues
- Experience with monitoring tools for proactive issue detection and portfolio health oversight
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,387 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
