Senior Technical Account Manager
Job Summary
Working remotely in a full-time capacity, the Senior Technical Account Manager will lead customer technical projects, advocate for clients within the company, and collaborate with cross-functional teams to enhance the onboarding and implementation of Airbyte solutions.
Key responsibilities
- Lead and execute customer technical projects, ensuring alignment with client requirements and best practices
- Engage with clients' technical teams to tailor solutions and manage technical success through collaboration with support and engineering teams
- Advocate for customer needs by partnering with sales and product teams to identify growth opportunities and influence the product roadmap
Required qualifications
- 6+ years of experience in a customer-facing technical role, such as Technical Account Manager or solutions architect
- Deep hands-on Kubernetes experience in production environments
- 2+ years of experience in a startup environment, particularly in modern data infrastructure
- Hands-on experience with AI frameworks and exposure to AI agent frameworks
- Proven track record of supporting products that enhance business productivity
Complete Job Description
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