Senior Technical Account Manager

Job Summary

To support a rapidly growing data infrastructure sector, the full-time Senior Technical Account Manager will manage customer implementations and adoptions of Airbyte products, advocate for clients within the company, and collaborate with cross-functional teams remotely.

Key responsibilities

• Lead and execute customer technical projects, ensuring alignment with client requirements and industry best practices
• Engage directly with clients to tailor solutions, managing technical success and collaborating with support and engineering teams
• Advocate for customer needs within the organization, influencing product roadmaps and promoting best practices at industry events

Required qualifications

• 6+ years of experience in a customer-facing technical role, such as Technical Account Manager or solutions architect
• Deep, hands-on experience with Kubernetes in production environments
• 2+ years of experience in a startup environment, particularly in modern data infrastructure
• Hands-on experience with AI frameworks and exposure to AI agent frameworks
• Proven track record of supporting products that enhance business productivity