Senior Technical Account Manager
Job Summary
Serving as a trusted technical advisor, the full-time Senior Technical Account Manager will ensure the successful deployment and secure operation of the Mattermost platform for U.S. Federal and enterprise customers, focusing on technical onboarding, architecture design, and customer engagement in a remote work environment.
Key Responsibilities
- Lead technical onboarding, configuration, and production deployments for strategic enterprise and U.S. Federal customers
- Design and implement secure, scalable architectures for Mattermost across various environments
- Serve as the primary technical point of contact for assigned accounts, collaborating with internal teams to resolve complex issues
Required Qualifications
- Senior-level experience in Technical Account Management, Sales Engineering, or a similar customer-facing technical role
- Strong technical knowledge of Linux system administration, networking, and cloud infrastructure
- Hands-on scripting or development experience with Python, Go, Node.js, or similar languages
- Understanding of cybersecurity principles and secure system architecture
- Experience managing large enterprise or government customers and aligning technical delivery with business requirements
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,189 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
