Senior Technical Consultant - Georgia

Job Summary

A company is looking for a Senior Technical Consultant - CRM.

Key Responsibilities

• Design, configure, and deliver CRM and Industry Workflow solutions on the Now Platform
• Act as a trusted advisor on configuration vs. customization and lead customer design workshops
• Collaborate with cross-functional teams to ensure solution quality and support AI-first delivery

Required Qualifications

• 5+ years of experience with complex SaaS/CRM platforms
• Expertise in at least one major CRM/workflow platform (Salesforce, Pega, Microsoft Dynamics, etc.)
• Strong understanding of CRM business processes such as lead-to-cash and service management
• Experience with integration technologies (REST/SOAP, JSON, etc.)
• ServiceNow Certified System Administrator (CSA) required within 60-90 days of hire