Senior Technical Project Manager

Job Summary

A company is looking for a Senior Technical Project Manager- CRM.

Key Responsibilities

• Lead end-to-end delivery of NowNext CRM projects, ensuring alignment with customer goals and technical requirements
• Develop and maintain project plans, schedules, risk registers, and communication strategies
• Serve as the primary point of contact for customers, providing status updates and issue resolution

Required Qualifications

• 5+ years of project management experience delivering enterprise SaaS or CRM/Industry solutions
• Proven track record managing multi-workstream technical implementations with large enterprises
• Strong understanding of CRM and industry workflows such as lead-to-cash and customer service management
• Experience delivering projects on major CRM/workflow platforms like Salesforce, Pega, or Microsoft Dynamics
• Proficiency in project management tools and methodologies (Agile, Hybrid, Waterfall)